Everything you need to know about countertops
FAQ Headquarters: Queries Answered Here!
Do you have questions about countertops? You're not alone! Deciding to add or replace countertops in your home, work space or rental property is a big decision. While there are many factors to consider, TNT is there to guide you every step of the way! Below are some of the most common questions we receive from clients.
Countertop Materials & Selection
1. What makes up granite, quartzite, quartz, marble, and porcelain countertops?
- Granite, marble and quartzite are 100% natural stone.
- Quartz is engineered from 90% natural quartz crystals with resin binders.
- Porcelain countertops are engineered from natural clay materials, then fired at high temperatures.
2. Which countertop material is best for my needs?
All materials have their pros and cons. To best approach a decision, consider where the countertop will be located. Busy areas in households and rentals do well with granite and quartz due to their durability and low maintenance, design-focused spots like reception areas often have marble or quartzite for their show-stopping characteristics, and more functional spaces such as bathrooms and laundry rooms utilize porcelain or quartz.
3. Can stone be used outdoors?
TNT regularly installs granite and quartzite slabs outdoors because they hold up well against sun and weather exposure. Quartz and marble are not recommended for outdoor applications as UV exposure can cause discoloration and weakening.
Countertop Design & Features
4. Do you install backsplashes?
We have completed many gorgeous backsplashes in stone, which thoroughly complement existing countertops and other stone nearby. Either matching or contrasting designs are available.
5. Do you sell and install sinks?
Yes, we offer a range of sink types and styles, including integrated, stainless, granite composite, double bowl, single bowl, lavatory and bar styles.
6. Can custom shapes and features be created with stone?
Absolutely! We specialize in custom work including curved edges, scalloped backsplashes, decorative accents, and unique shapes to match your design vision.
7. Can existing stone be matched?
We do our very best to match existing stone, though both quartz and natural stone vary between slabs. Bringing samples or photos when picking stone is the best way to select the closest match available.
8. What unusual work does TNT do?
In addition to countertops, TNT crafts beautiful tub surrounds, vent hoods, miters, and statement pieces. For those looking to enhance their countertops, we offer a very popular waterfall edge option also.
Countertop Installation Process
9. How long does the entire process take?
From initial consultation to completed installation, most projects take 2-3 weeks. This process includes consultation, templating, fabrication, delivery, installation, and cleanup.
10. What happens during the templating process?
Our team at TNT creates precise digital templates using laser measurement technology. This ensures perfect fit as well as minimal waste.
11. Will my kitchen be unusable for long?
TNT strives to minimize disruption by working efficiently. Our installation is typically completed in just one day, though your kitchen may remain partially unusable for an additional day or two while plumbing, backsplash, or other finishing work is completed.
12. Do I need to be home during installation?
We recommend a decision-maker is present during installation for site access and to address any questions. Installation typically ranges from 4-8 hours, depending on complexity.
Countertop Care & Maintenance
14. What cleaning products are best for stone?
The best cleaning results come from using pH-neutral cleaners specifically designed for natural stone. Avoid acidic cleaners with ingredients such as vinegar, lemon, and bleach, and those with damaging abrasive products.
15. How do I prevent stains?
Clean all spills immediately, use cutting boards and trivets, avoid putting anything acidic directly on the countertop, and ensure proper sealing to prevent staining.
16. Is maintenance a burden?
No! Daily care takes only gentle cleaning with appropriate cleaners, then wiping dry. For natural stone, annual care is scheduling sealing.
18. Can scratches and chips be repaired?
Minor chips and light scratches are typically repairable by our professional team, while more significant damage may require partial or full replacement. TNT Countertops will assess countertop damage and quote a timely repair, even on countertops we did not originally install!
Countertop Pricing & Warranty
19. What factors go into pricing?
Pricing depends on material choice, square footage, edge profiles, cutouts for sinks/cook tops, thickness, and complexity of installation. TNT provides detailed quotes after review and measuring.
20. What is included in the quote for work?
Our installation includes consultation, templating, fabrication, delivery, installation, and cleanup. Additional charges may apply for special edge profiles, backsplashes, or complex cutouts.
21. What warranty does TNT provide?
We provide a comprehensive warranty covering workmanship defects and structural issues. TNT guarantees our own installation work, however, stone material warranties vary by manufacturer.
Have a specific question which is not addressed yet? Send us an email at info@tntcountertops.com or call 405-579-8188. TNT has the answers!
